Terms, Conditions & Privacy


In-Person Courses - Please note that if you are unable to attend a course we are happy for you to send a friend in your place or if we can accommodate a date change we will, but refunds are not available.

All core materials are included in the cost of our courses, but any extra embellishments will be at the cost of the student.

Full payment must be made for all courses before the commencement date.
I Can Make Shoes Ltd operates a strict no refund policy on all in-person course bookings. 

Online Courses - Shoemaking kits that come as part of the Online Masterclass will be dispatched from our warehouse in Portugal, Europe. The kit is sent as a 'free gift' to the value of £190. I Can Make Shoes Ltd includes inside the package, a shipping receipt and statement to prevent any customs charges however in some circumstances the customer may be charged customs depending on the import and customs laws in their country or state. I Can Make Shoes Ltd do not accept responsibility for any overseas customs charges and these charges must be paid by the customer.

Customers paying for the course via monthly payment plans may only have full access to the course material if they continue to make the agreed monthly payments until the full course fee has been paid. If a payment plan is stopped before the full course fee has been paid, the customer will be denied access to the course material without eligibility for a refund on previous payments.

I Can Make Shoes Ltd operates a strict no refund policy on all online course bookings.

Shop Purchases

I CAN MAKE SHOES is committed to ensuring that you receive your goods as soon as possible, we aim to send your goods out to you within 48 hours of the purchase date.


Please read these terms carefully before using the website.

The copyright and other intellectual property rights of all material on the website, including photographs and images are owned by I CAN make shoes.

Links to third party websites from The I CAN make shoes website are provided solely for your convenience. If you decide to access any of the third party websites you do so entirely at your own risk.

Details of workshops contained on this website may be subject to change without notice.  I CAN make shoes accepts no responsibility for the accuracy of the information available on the site.

I CAN make shoes does not accept responsibility for any injury or personal damage that may occur as a result of skills and techniques taught in any of our workshops.

I CAN make shoes does not accept responsibility for any loss or damage that may result to you or a third party in connection with the website, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property.

This legal notice is governed by and construed in accordance with English law.

eBook / Online Guides

These terms and conditions (the Terms) govern the users (you or your) use of this website (the Website) and your relationship with this Website (we, our or us). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website.

What is an eBook?

The term eBook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDFexcel and Word.

Do I Need Any Special Software to read an eBook?

Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader. Ebooks in Word format will require Microsoft Word or OpenOffice.org. Many Ebooks come in exe format which can be read on any PC running Microsoft Windows.

When will I get a download of my purchase?

After you have made your payment it will be verified by PayPal. When the payment has been confirmed we will receive notification from PayPal and e-mail you a link to your login area where you can download your purchase. Please note that download frequency is limited and link will expire after 24 hours from purchase.

Which methods of payment do you accept?

Currently we accept credit card and debit card payments by PayPal. You do not have to have a PayPal account to pay through our PayPal interface. Non PayPal account holders should use the ‘Secure Checkout’ option which will allow them to pay using their existing credit card.

I cannot download my purchase! What should I do?

If you are experiencing any problems please use our contact us page to describe your difficulties. We’re happy to help.

Accuracy of information

Whilst we endeavour to ensure that all information included on the Website is correct, we will not be held responsible for any errors or omissions. If we are informed of any inaccuracies in the material on the Website, we will correct this as soon as we reasonably can. Prices, descriptions, specifications and product availability may change at any time without further notification.

Trademarks & copyrights

All trademarks and copyrights are the sole property of their respective owners and photographs courtesy of their respective authors. We hold full re-sale rights for all products listed on this website.

License and website access

This Website grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. Any unauthorized use terminates the permission or license granted by this Website. You are granted a limited, revocable, and non exclusive right to create a hyperlink to the home page of this Website so long as the link does not portray this Website, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission.


You agree to fully indemnify, defend and hold us, and our employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.

Law and jurisdiction

If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

Changes to these T&Cs

This Website reserves the right to change these Terms and Conditions without prior notice at any time.

Accepting our privacy policy

This privacy policy sets out how I CAN MAKE SHOES Limited uses and protects any information that you give us when you use this website and our Services. I CAN MAKE SHOES Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use our website. We are not responsible for the content or the privacy policies or practices of any third-party websites or third-party apps that promote I CAN MAKE SHOES Limited.

I CAN MAKE SHOES Limited may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect or receive

In the course of providing our Products and Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you our Services.

Registration: We may collect the following information:

• Your name.

• Contact details including email addresses and phone numbers.

• Demographic information such as postal address, postcode, preferences and interests.

• Shoe size

You may review, change, or remove your information at anytime by emailing us at info@icanmakeshoes.com

Automated Information: I CAN MAKE SHOES Limited automatically receives and records information from your browser or your mobile device when you visit our website, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to review and update our website to ensure our visitors navigation, and our Services information, is clear and relevant. This information is stored in log files and is collected automatically. This information is used to analyse and understand how our website works for our visitors. All automated information is anonymous.

Analytics Information: We use data analytics to ensure site functionality and improve our Services. This software may record information such as how often you use our website, what pages you visit, aggregated usage, performance data, page errors and debugging information, and where our website was accessed from. We do not link the information we store within the analytics software to any personally identifiable information that you submit. All analytical data is anonymous.

Information from Third Parties: I CAN MAKE SHOES Limited uses third-party websites and apps to promote our Services. If you choose to use a third-party application, I CAN MAKE SHOES Limited may receive information from that application. We may also collect public information in order to connect with you. We may use that information as part of providing our Services to you.

What we do with the information we gather

The GDPR, coming into effect on the 25th May 2018, says we must obtain freely given, specific, informed, and unambiguous consent from our consumers, students and website visitors. We must also clearly explain how we plan to use this personal data.

We require this information to understand your needs, and to provide you with a better Service, and in particular for the following reasons:

• Internal record keeping.

• to improve our products and services.

• We may periodically send promotional emails about new classes, special offers or other information which we think you may find interesting using the email address which you have provided. You must consent to this by signing up to our mailing list or expressing your wish in writing/electronically via email.

• From time to time, we may also use your information to contact you for feedback or market research purposes via email. We may use the information to review and update our website according to your feedback.

I CAN MAKE SHOES Limited may send you messages about our Services. Some of these messages are required, service-related messages for students (such as legal notices). Other messages are not required, such as newsletters and promotional messages. You can control which optional messages you choose to receive by updating your preferences on MailChimp. Remember, you must consent to being sent emails from I CAN MAKE SHOES Limited. We do not automatically add you to our mailing list, however we may contact you to ask you a specific question relating to a service that you have purchased in the past.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. If you have any questions about the security of your personal information, you can contact us at info@icanmakeshoes.com

I CAN MAKE SHOES Limited encrypts personal information sent to us online using full-site secure socket layer technology (SSL). Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we attempt to protect your personal information, we cannot guarantee its absolute security.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Information retention

I CAN MAKE SHOES Limited will only retain your information for as long as is necessary for the purposes set out in this policy, for as long as you use our Services. If you no longer want I CAN MAKE SHOES Limited to use your information to provide our Services to you, you may request the deletion of your information by writing to or emailing us. I CAN MAKE SHOES Limited will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

Controlling your personal information

We value your privacy and know that having control over your own information is important, therefore you may choose to provide, edit or remove certain information, as well as providing you with a choice on how we contact you. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@icanmakeshoes.com. You can also request the deletion of the personal information by writing to or emailing us.

We partner with third parties to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests.

We will not sell, distribute or lease your personal information to third-parties unless required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you would like a copy of the information held on you please write to us

ATTN: COMPANY DATA CONTROLLER, I CAN MAKE SHOES Limited, G05 The Pill Box Studios, 115 Coventry Road, London E26GG.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


If you have any general questions, please call us on +44(0)2071834174 or email us at info@icanmakeshoes.com